Technical Support

In this industry, machine downtime means a waste of valuable time and money for companies. Machine uptime is dependent on quick and efficient installations, superb services and a speedy response to breakdowns.

Technical Expertise:
We have more than 40 years of experience in service and technical expertise needed to successfully install and service its equipment.

Our technicians constantly have updated their installation, service and repair skills by experts from our principals.

Accessibility and Back-Up:
The hallmarks of our technical support is our accessibility through a toll free technical support help line (0800 202 574) that is operational 24/7 for all machine related queries.

The technicians are supported by specially trained Product Champions based in South Africa which has behind them direct access to Global Indirect Distribution Support (GIDS), based in France, the Netherlands and UK.

Contracts
Short and long term Maintenance Contracts are available and are customised to your specific requirements.


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